Text message (SMS) terms
Applies to referral alerts sent by Xpert Connect.
Who receives these messages
Only registered Xpert Connect clinic and attorney account holders who have entered their own mobile number, confirmed it with a one-time code, and switched alerts on from their account settings. We never add a number on a user's behalf, and consent is never a condition of using the platform.
What we send
One kind of message: a notification that a new patient referral has reached your account, with a link to sign in and view it. These messages never contain patient names, phone numbers, dates of birth, injuries or any other health information. Those details stay behind your login. We do not send marketing or promotional texts on this number.
Message frequency
Varies with your referral volume — one message per referral received.
Cost
Message and data rates may apply. Xpert Connect does not charge for alerts.
How to stop
Reply STOP to any message and you will immediately stop receiving them. Reply START to resume, or HELP for assistance. You can also switch alerts off at any time from Notifications in your account.
Your information
Your mobile number is used only to deliver these alerts. No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes.
Help
Call (844) 973-7868 or email xpertconnect.web@gmail.com.
What you agree to when you opt in
I agree to receive text message alerts from Xpert Connect at the mobile number above when a new patient referral is sent to me. Message frequency varies with referral volume. Message and data rates may apply. Reply STOP at any time to unsubscribe, or HELP for help. Consent is not a condition of using Xpert Connect, and no patient information is ever included in these messages.